October Coffee and Conversation: To the Numbers and Beyond! How is Data Telling YOUR Impact Story?

Thoughts on Data and WHY it’s important to collect it? Large Group Discussion

  • What comes to mind when you hear the word data?

    • Qualitative; Spreadsheets; stories; overwhelming; accountability; necessary; impact; missing data; surveys; funding; staff satisfaction; proof; it is happening all the time!

  • Why is it important to collect data?

    • Make numbers “sing and dance”

    • Drives program design and justifies our program’s sustainability

    • Prove we do violence prevention

    • Programming offered is aligned to want community wants/needs

    • Shows we are meeting outcomes

    • Inform evolution of the program

    • Youth voice and community informed

    • Continuous improvement--what are our strengths and challenges--supports identifying barriers

    • Intentionality on what is collect to tell the full story of impact

  • Ideas shared by BGCMD & Scholars Unlimited

    • Registration updates so it’s easy and accessible for families (they use salesforce)

    • Utilize kid perception data strategies (e.g., dot voting)

    • Pull reports regularly and share with staff (survey monkey)

    • Differentiate between audiences  (e.g., site staff vs. CEO)

    • Provide data (numbers) for site staff that align with their goals

    • Talk to team before setting data goals in grants, etc.

    • Set goals for all metrics and consistently re-evaluate

    • Utilize DPS data reports from DAAconnect

    • Network and learn from peers

    • Keep your pulse on what is happening nationally when possible (conferences, etc.)

    • Explain the WHY you are need data to site staff and those who are actually collecting the data

Small Group Break-Out Topics

Internal Data Communication

  • Explain the “why to site directors/staff for survey completions, etc.

  • Identity the outcomes with staff

  • Determine questions to ask WITH staff, kids, clients, etc.? Identify the “who”

  • Be clear about the why and requirements (e.g., for funding/grants, how often, etc.)

  • Building professional capacity (CQI process)

  • How to Collect the Data:

    • Clear timeline

    • Get buy-in form staff

    • Collection options (survey, computer, paper, mail, phone, etc.)

    • Identify types of questions (open, multiple choice, etc.)

    • What are reporting requirements and WHO will be the ones reporting and providing information

    • Improve! Make your actions/data accessible to all

Communication with Families

  • Survey QR Code

  • ½ Sheets of paper--hand them out at pick up!

  • Confidential vs. anonymous data: explain CLEARLY how you keep data confidential and/or anonymous. 

  • Get appropriate waivers signed

  • Have a clear “elevator pitch” when distributing surveys and the “why” you are collecting data and how it will be used---then SHARE the data with them to gain trust

  • Explain clearly to youth the process of how you de-identify their names (if you do)

  • Adjust the design of data collection as needed for your population (e.g, unhoused youth, etc.)

  • Consider who is sending the communication with parents. Who will they respond to? How is the email/text worded, etc. Does it feel individualized?

  • Consistent, clear, concise messaging

  • RELATIONSHIPS are key. Know the names of your parents, individualized communication

Systems and Processes

  • Survey consistency

  • Fun challenges and vary collection techniques by age

  • Provide incentives that the youth and families want!

  • Use Google forms/formstack/survey monkey: way to create system and process that is clear and concise and easy to pull reports

  • Paper vs. Virtual

  • Time Test Surveys

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November Coffee and Conversation: Proactive Problem Solving

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September Experience: Hiring Next Gen Leaders